General terms
These Terms of Service govern use of the neopensam website and related services, including professional development courses. By accessing or using our services you agree to these terms. The terms set out the rights and obligations of users and neopensam in relation to course access, content, payments, and other service elements.
Eligibility and permitted use
Access to neopensam services is available only to individuals who can form legally binding contracts under applicable law and who meet any age or professional eligibility requirements specified for particular courses. You represent that you meet these eligibility requirements when you register for a course.
Users under the applicable age limit must obtain parental or guardian consent before registering. neopensam is not intended for children under 15 and does not knowingly enroll minors without appropriate authorization.
You must use the services lawfully and not engage in activities that infringe rights of others, violate applicable laws, or interfere with the operation of the site or its security.
Availability of specific courses or features may be limited by geographic region or local regulations. It is your responsibility to ensure compliance with any local restrictions on course participation.
Account registration and responsibilities
Some features require account registration. You agree to provide accurate, current, and complete information when creating an account and to keep account information updated.
You are responsible for maintaining accurate contact and billing information. neopensam is not liable for issues arising from outdated or incorrect account details.
Maintain the confidentiality of your account credentials. Notify neopensam promptly if you suspect unauthorized access. You remain responsible for activities under your account unless you report unauthorized use.
Accounts are personal and non-transferable. You may not assign or transfer your account to another person without neopensam's prior written consent.
If you believe your account has been compromised, contact support immediately at [email protected] or +66968071193. We will take reasonable steps to secure the account and advise on next steps.
neopensam may suspend or restrict accounts that violate these Terms, pose security risks, or for administrative reasons. Suspension may be temporary or permanent depending on the circumstances.
Service description
neopensam provides continuing education and professional development courses, delivered through online materials, live sessions, and supplementary resources. Course descriptions, schedules, and materials are provided on the website and may be updated from time to time.
Course content, schedules, and instructors may change. neopensam will communicate significant changes to enrolled participants through the contact information on file.
We strive for high availability but do not warrant uninterrupted access. Services may be unavailable due to maintenance, technical issues, or force majeure events.
User rules and conduct
Users must follow these rules when using neopensam services to ensure a safe and productive environment for all participants.
- Use the platform for lawful, professional development purposes only.
- Do not upload or transmit content that is abusive, defamatory, obscene, or infringes third-party rights.
- Respect instructors and other participants; harassment, threats, or discriminatory behavior are prohibited.
- Do not attempt to access restricted areas of the site or interfere with platform operations.
- Provide truthful information during registration and when interacting with course staff.
- Comply with copyright and licensing terms for course materials; do not redistribute without authorization.
- Follow any additional course-specific rules communicated by instructors or neopensam staff.
User-generated content
Users may submit content in forums, assignments, or other interactive features. Submission of such content is subject to these terms.
You retain ownership of content you submit, subject to the rights you grant to neopensam. By posting content you represent you have the right to do so.
By submitting content, you grant neopensam a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute the content for purposes related to course delivery and platform operation.
You are responsible for the content you submit. neopensam does not assume liability for user-submitted content and may moderate or remove content that violates these Terms.
neopensam may remove or restrict access to user content for violations of terms, legal requests, or other reasons deemed appropriate by neopensam.
Intellectual property
All content on neopensam, including course materials, text, images, and logos, is protected by intellectual property laws. Unless expressly licensed, users may not reproduce or distribute proprietary materials.
- Do not copy, reproduce, or redistribute course content for commercial purposes without written permission.
- Do not remove or alter intellectual property notices present in course materials.
- Do not reverse-engineer, decompile, or attempt to extract source code from platform components or tools.
Paid services and enrollment
Certain courses and services require payment. Payment terms, pricing, and enrollment policies applicable to paid services are described below and at the point of purchase.
Course fees are displayed in the currency specified at checkout. Prices may include applicable taxes where required by law. Fees for a purchased course are due at the time of enrollment unless otherwise specified.
neopensam accepts payment via the methods listed at checkout. By providing payment information, you authorize us to charge the selected payment method for course fees and any applicable taxes or fees.
Where subscription access is offered, subscriptions renew automatically unless cancelled before the renewal date. Cancellation instructions are provided in the subscription details and account settings.
Refund and cancellation policies are published per course or service. Refund eligibility may depend on enrollment timing, course access already provided, and any stated refund windows. Contact [email protected] for refund inquiries.
neopensam may cancel or reschedule courses for operational reasons. If we cancel a course, participants will be offered a rescheduling option, credit, or refund as described in the specific course policy.
Participants are responsible for any taxes imposed by local law. Where neopensam is required to collect taxes, they will be applied at checkout and disclosed in payment details.
neopensam may update course prices. Price changes do not affect fees already paid for confirmed enrollments unless otherwise notified at purchase.
Non-payment or failed payment may result in suspension of course access until payment issues are resolved. Continued non-payment may lead to enrollment termination.
Disclaimer of warranties
To the extent permitted by law, neopensam provides services on an 'as is' and 'as available' basis. Information and materials are provided for educational purposes and are not a substitute for professional advice tailored to individual circumstances.
Limitation of liability
Except where prohibited by law, neopensam and its affiliates will not be liable for indirect, incidental, or consequential damages arising from use of the services. Liability for direct damages is limited to amounts paid for the relevant service during the preceding 12 months.
Third-party providers
neopensam may rely on third-party providers for payment processing, hosting, analytics, and delivery of some course materials. Use of third-party services is subject to their terms and policies. neopensam is not responsible for third-party actions or omissions.
Termination and suspension
neopensam may suspend or terminate access to services for breaches of these Terms, suspected fraud, or other operational reasons. Users may cancel accounts or subscriptions as described in account settings or subscription terms.
On termination, access to course materials may be revoked. Termination does not affect accrued rights or obligations, such as payment obligations or intellectual property rights.
Privacy and data protection
Use of personal data is governed by neopensam's Privacy Policy. By using our services you consent to the collection and processing of personal data in accordance with the Privacy Policy.
Communications and notices
Notices related to these Terms may be provided via email, postings on the site, or postal mail to the address on file. You consent to receive electronic communications for transactional and administrative purposes.
Changes to terms
We may revise these Terms from time to time. Material changes will be posted on neopensam.info with the date they become effective. Continued use after posting indicates acceptance of the updated terms.
Governing law
These Terms are governed by the laws of Thailand. Any disputes arising under or in connection with these Terms will be subject to the jurisdiction of courts located in Prachuap Khiri Khan Province, Thailand, to the extent permitted by applicable law.
Dispute resolution
Parties should first attempt to resolve disputes informally by contacting neopensam at [email protected]. If resolution cannot be reached, disputes may be pursued in the courts specified in the governing law section.